If you are having trouble connecting, double-check you are connecting to port 6697 and have enabled SSL. If the settings are definitely correct, check for updates for your IRC client - if it's very old it probably can't speak the right version of SSL. Do not disable certificate checking to try to make it work!
On the network
If you need help, join the #help channel.
Getting a hostmask
If you want a hostmask, request one via the "HostServ" service.